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  • Writer's pictureJérémy FALORNI

5 good reasons to communicate on TikTok as a transport company!

TikTok is a social media platform that has quickly gained popularity, especially among the younger generation. It allows users to create and share short videos, usually accompanied by music, which can be edited with various effects and filters. As a result, TikTok has become a popular platform for entertainment, creativity, and communication.

According to recent data, TikTok has been particularly popular among younger generations and has seen significant growth in markets such as China, India, and the United States. TikTok usage is equal to or even more significant than Instagram in these regions. However, Europe and France are not far behind.

In addition, TikTok users tend to spend more time on the platform than on Instagram, averaging about 52 minutes per day, compared to 28 minutes on Instagram.

For businesses, TikTok can be a valuable communication and marketing tool. It can reach a younger audience, promote products or services, and build customer relationships. When we know that the public transport clientele mainly comprises young captives, all means must be put in place to retain them as much as possible so that they do not evaporate once they have their license.

Here are some reasons why your company should consider using TikTok to communicate:

  1. Increase brand awareness: TikTok is a visual-based platform, which makes it an ideal place to showcase your company's products or services. By creating engaging and creative videos, you can attract attention and increase your brand awareness. In addition, TikTok's algorithm can help your content reach a wider audience, increasing the chances that potential customers will see your videos.

  2. Build customer relationships: TikTok is a social platform, which means it's a great place to engage with customers. By responding to comments, hosting Q&A sessions, and creating user-generated content, you can build relationships with your customers and develop a sense of community around your brand.

  3. Stimulate sales: TikTok can promote products or services and drive sales. By creating videos that show your products in action or highlight their unique features, you can entice customers to purchase. In addition, TikTok's e-commerce features, such as including video links to products, can allow customers to make purchases directly from the app. Imagine promoting your transportation offer and selling the corresponding ticket now.

  4. Cost-effectiveness: Although paid promotion options exist, TikTok is a free platform that can reach a large audience with minimal cost, making it a cost-effective way to communicate with customers.

  5. Creativity and engagement: TikTok allows for creative and engaging content to help a company stand out in its communication. It's a platform that encourages creativity and experimentation, and it's a great way to showcase your company's unique personality and voice.

In conclusion, TikTok is an invaluable tool for businesses that want to increase brand awareness, build customer relationships, and drive sales. Its visual format and cost-effectiveness make it an ideal complement to any company's communication strategy. As more and more businesses discover the potential of this social media platform, now is the perfect time for your business to start exploring the possibilities of TikTok.

Don't know where to start? You want to call on professionals? At mobility consulting, we can help you with your social media strategy! Contact us as soon as possible!

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